Refund and Cancellation Policy

Actionsfront is committed to customer satisfaction. This refund and cancellation policy outlines the terms under which deposits and payments may be refunded or services cancelled. All renovation projects begin with a signed contract and a deposit payment. The deposit is non-refundable once work has commenced, including design, material procurement, or site preparation. If you cancel before any work has started, you may receive a full refund of your deposit minus any administrative fees. Partial refunds may be issued if you cancel after work has begun but before completion, based on the percentage of work completed and materials already purchased. We will provide a detailed breakdown of costs incurred. If we cancel the project due to unforeseen circumstances on our end, you will receive a full refund of all payments made. Dissatisfaction with the final result must be communicated within seven days of completion. We will work with you to address any legitimate issues, including rework at no additional cost. Refunds for rework are not available; instead, we will correct the problem. This policy applies only to services provided directly by Actionsfront. Subcontracted work may be subject to separate terms. Please review your contract carefully and contact us with any questions before signing.